Privacy Policy for hellstarwear.com
Last Updated: July 30, 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from
(the “Site”). We are committed to protecting your privacy and ensuring transparency in how we handle your data.
This website is operated by Hellstarwear. We are a third-party retailer specializing in authentic streetwear apparel. We are not the official brand owner or manufacturer of Hellstar products.
1. What Information We Collect
We collect information in the following ways to provide and improve our service:
| Information Type | Description & Examples | How It’s Collected |
|---|---|---|
| Personal Identification Information | Information you provide that can identify you personally. – Full Name – Shipping & Billing Address – Email Address – Phone Number | Collected when you place an order, create an account, or contact us for support. |
| Order & Transaction Information | Details related to your purchases. – Products you purchased – Order date and amount – Payment method (we do not store full credit card numbers) | Generated when you complete the checkout process. |
| Browsing & Device Information | Technical data about how you access our Site. – IP Address – Web browser type – Time zone – Pages you visit on our Site – Search terms that led you to our Site | Collected automatically as you browse the Site, using technologies like cookies and web beacons. |
2. How We Use Your Information
Your information is used for specific, legitimate business purposes:
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To Fulfill Your Orders: This is our primary use of your data.
- Processing your payments and preventing fraud.
- Arranging for shipping and providing you with tracking information.
- Sending you order confirmations, invoices, and shipping updates.
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To Provide Customer Support:
- Responding to your questions, comments, or concerns submitted through our contact channels.
- Assisting with returns, exchanges, or order issues.
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For Marketing and Communications (with your consent):
- Sending you emails about new products, special offers, or other updates that we think you’ll find interesting.
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Note: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in the footer of our emails or by contacting us directly.
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To Improve Our Website and Services:
- Using browsing data to understand how customers navigate our site, which helps us improve the layout and user experience.
- Screening for potential risk and fraud, particularly by analyzing IP addresses.
3. How We Store and Protect Your Data
We take the security of your personal information seriously.
- Security Measures: We implement industry-standard security measures to protect your data. Our website uses Secure Sockets Layer (SSL) technology to encrypt information sent between your browser and our servers.
- Data Retention: We retain your Order Information for our records for as long as necessary to fulfill the purposes outlined in this policy, unless and until you ask us to delete this information. This is also necessary to comply with legal and tax obligations.
4. Cookie Policy
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site.
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How We Use Cookies:
- Essential Cookies: These are necessary for the Site to function correctly. They enable core functionalities like the shopping cart and checkout process.
- Performance & Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visited and which links you clicked on. This data helps us analyze site traffic and improve performance.
- Marketing Cookies: These cookies are used to track your activity across websites to display ads that are more relevant to you.
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Your Choices: You can control and/or delete cookies as you wish. Most web browsers allow you to manage your cookie preferences. However, please note that if you disable essential cookies, you may not be able to use some features of our Site, such as completing a purchase.
5. Your Rights
You have certain rights regarding your personal information.
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Correction (Rectification): You have the right to ask us to correct any information you believe is inaccurate or incomplete.
- Right to Deletion (Erasure): You have the right to request that we delete your personal information, subject to certain exceptions (e.g., we may need to retain data to comply with legal obligations or to complete ongoing transactions).
- Right to Opt-Out: You have the right to withdraw your consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Services and Data Sharing
We do not sell your personal information. However, we share your information with trusted third-party service providers who help us operate our business and fulfill your orders. These include:
| Service Provider Category | Purpose of Sharing | Examples of Providers |
|---|---|---|
| Payment Processors | To securely process your payments. We do not see or store your full payment card details. | Stripe, PayPal |
| Shipping Carriers | To deliver your orders to your specified address. | USPS, FedEx, UPS, DHL |
| E-commerce Platform | Our store is powered by a platform that provides the infrastructure for our website and checkout. | Shopify, WooCommerce, etc. |
| Analytics Services | To help us understand website traffic and user behavior. | Google Analytics |
These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for their practices.
7. Contact Us
For any questions about this Privacy Policy, to exercise your rights, or for any privacy-related inquiries, please contact us:
- Business Name:
Hellstarwear
- Email:
support@hellstarwear.com
- Phone:
+16283147649
- Mailing Address:
Brooklyn Turner 13547 George Ct Chino California 91710 United States
